AutoShop Answers programs and services

ClassesOne-day intensive

EQ Leadership with Dr. Dana

Build the self-awareness and communication discipline required to lead people through pressure and change.

Format
1 day · Houston · 40 seats
The offering

EQ Leadership focuses on the human side of operating a shop. Owners and managers examine how they respond under pressure, how different people hear the same message, and why technically correct changes still fail when the leader cannot bring the team with them. The day turns emotional intelligence into observable leadership behavior, coaching language, and a plan for one recurring people problem.

Who it is for

Owners and managers who are technically capable and want to become more effective at coaching, conflict, accountability, and leading change.

What you will work through

  • 01Recognize your default leadership pattern under pressure
  • 02Separate the emotional reaction from the operating decision
  • 03Communicate expectations with less friction and ambiguity
  • 04Coach different personalities without lowering the standard
  • 05Work through resistance when a process or role changes
  • 06Choose a repeatable leadership practice for the next 30 days

How it works

01

See yourself

Identify the patterns that help or hurt when the shop is under pressure.

02

Read the team

Understand how different people process feedback, conflict, and change.

03

Lead the moment

Use a clear conversation and follow-up rhythm to move the work forward.

Who leads it

Dr. Dana Nkana

Dr. Dana Nkana

Leadership coach · AutoShop Answers

Dr. Dana helps owners understand how they lead under pressure and turn emotional intelligence into daily management behavior.

Plan your trip

Houston metro · served by HOU + IAH

The exact venue for this intensive is confirmed during registration and sent by email. Use the Houston guide now to compare airports and understand the area.

Your registration email is the final authority for the date, location, and arrival instructions.

A clear starting place

Tell us what is stuck. We will help you choose.

Next training date
Aug 22–23