Podcast/Episode 12

How to do $100m out of 15 Auto Repair Shops with 0 Car Knowledge

Guest host Glenn Piccolo hosts Joe Adams talking all about the evolution of Adams Automotive and Joe's personal journey from being part of a family business to

59:3513,514 transcript words

Episode transcript

What's up, players? It's Glenn Piccolo with Adams Automotive, number one auto shop in America. This is Master Tech to Millionaire, presented by Autoshop Answers, where we talk about the transition from technician to business owner. Today, I am filling in for our amazing host, Joe Adams, and I have a special guest today, and it's none other than Joe Adams.

What's up, players? Yeah, you thought. You can't get away from me. I've been out of the chair for a while, but man, it's good to be here.

What's up, Glenn? Hey, man, what's up? Well, you know, this is my first time hosting a podcast, so I thought it'd be a little bit of fun. I get some practice with you, which you're obviously a natural at this.

So yeah, I just want to talk a little bit of your life today. I know you've been interviewing a lot of people and just really want to just learn a little bit about you and get a little of Joe Adams for the audience. So just thinking about the shop, right? I mean, you grew up here.

Shop's been here since 1980. You were born in, what, 97? 97, yeah. 97, when Tiger won the Masters? Yeah, I watched it too, yeah. No, I'm kidding.

Yeah. Yeah, so what's your first memory of the shop? Yeah, this would be cool. This would be fun to just talk about.

This would be nice to have my story. I think a lot of people during training, they're like, because when I took on the business or started working with the family, I know nothing about cars. I have no mechanical knowledge at all. And so I think, you know, I like talking about my story because I think it resonates with people who feel the fear of working in a business that is super technical.

So this will be fun to talk about. I mean, my first my first memory of the shop, let me think, is I think the very first memory I actually have is of Miss Vicky. She was our bookkeeper. She worked for 20 plus years for us. she took me to the Herman Park Zoo.

And I remember she commented, I was looking underneath the train that goes around the park and she goes, you're just like your dad. I always want to figure out how stuff works. And I just like, that's my first memory. You know, it stuck with me.

And then I remember her, I think she was babysitting me and I was at her house or something. I was two years old. I remember being a kid and like. There's still a hole up there in the training center and the recruiting office, actually.

There's like a hole in the rafters. I remember crawling through that hole. I can't fit in it anymore. It's like for a child, but you can actually get to, I don't know if you know this.

I do know this. You do know this? Because one day I go outside on the drive and none other than Jose Garcia is standing up on top of the awning or whatever. And I'm like, wow, you can go up there?

It's like a whole little thing up there. I remember throwing tennis balls against the front drive concrete wall because it's like a stone facade and it's not flat, so it bounces randomly. And I would feel ground balls. And I just, I don't know, I was like eight, 10 years old.

I loved baseball. It's always really competitive. I remember my first job was cleaning the fish tank and unloading or packing the mini fridge or the candy in the bowl. I remember, I don't know.

I mean, I used to wash cars and stuff in high school and I used to cut the grass outside and I used to literally mop the floors. I wish I could tell like more of a American dream story that I was sweating every single day of my life when I was a kid. But like, I definitely did those things. And I think my parents did a really good job of, I always had crazy, you know, tons of chores when I was a kid.

I didn't really realize my parents had a successful business till I got older. So I think they did a great job of instilling work ethic in me. My first actual memory of the shop though, as like a, as a career opportunity was, I remember being 15 and I played golf all summer and I was like trying to make the golf team. And I, you know, it was like every, every week there were two junior tournaments and it was so fun.

And then at the end of the summer, my mom was like, I hope you enjoyed it next summer. You're working or something like that. And I remember it clicked in my mind. I was like, Oh my gosh, I have to like work for the rest of my life.

Never. I never get to do this again, you know? and so i don't know i let's see what else was there i i remember climbing through the rafters i remember working i remember washing cars i remember one time specifically this is actually kind of deep i i remember my dad looking at in hindsight i know what it is it was an ro rider. Printout for the week you know i'm talking about yeah like the pie chart yeah and what do you think the revenue was man i have no idea it was uh i mean we were we did 250k a month for like 20 years is kind of how the story goes, but, uh, it was 28 K and I like, didn't know, he like shared the revenue with us, but I didn't, he never like, you know, he always encouraged us to be entrepreneurial, but he didn't really share the intimate details of like, you know, my dad came from basically poverty. And so like, he didn't really share how much money we had or made and 28 K in hindsight, that's negative, dude, that's tough.

And I'm like, I'm like, I don't know if you, do we get to keep all that? You know? Like, and so I remember the look on his face though. And just like, it's just tough like I just remember it was tough like for that day I think we always had means like I think we did okay you know the whole time my dad had a great business it was like legendary in hindsight but.

Yeah, I just remember it was, I remember that one specifically. That one sticks out. Well, I have a video of him and we've all seen it, but he knows how to answer the phones. He knows how to answer the phone with a smile on his face because I'll never forget that video of him.

And this must have been back. I don't even know when this was. This was in the 80s or 90s or whatever. And he's looking at a P&L and he's like, what the rent?

And he was like kind of going through it. And I'll never forget. He was kind of just looking at it puzzled. And then the phone rings and he just jumps forward with a big old smile on his face.

Adam's automotive. And it was just Perry. and it's just like a classic throwback video. I love that, man, you know, to see that. I, okay, I actually remember my actual first memory of the physical building.

And I don't know if it's, I think it's my first memory, but I don't know because I've seen the video so many times, but I'm pretty sure I remember this. It was, guess what? Guess what Perry was doing? Pouring concrete.

And I remember the, I remember like him showing me the rebar. Is that what it's called? The like iron rods that are underneath the concrete. And I signed my name.

I remember signing my name in the concrete. It's still out there. you can see it. My sister signed her name in one area. My name is in two areas on the, on the property.

And, and yeah, I remember him doing that. And I just remember, I remember other things too. Like my mom was never like the first person to pick me up from school. And I remember, you know, when I was a kid, you're like, man, I wish like my mom was the first person to pick me up like these other kids.

But then in hindsight, I'm like, man, she's busting her tail. Like she's busy. She's got customers. And she, her thought process was, you know I'm not gonna I'm gonna come after the rush so that I can get back to work and pay for you to go to this nice private school you know yeah and yeah I just like.

I remember one time showing up late you know and, once I started driving, I was like 16 years old. Okay. So I'm like, I was, I've always struggled with being on time. It was one of the main things I had to work on growing up and learning how to take on the business.

And I, you know, school starts at 745 and my mom was like, oh, you can just show up at the shop. And like one of the managers, cause there's no parking at the school at that time. And she was like, one of the managers can take you over, you know? And so I showed up at like 738 and just got in the shotgun seat and waited.

Like I was like, Hey, can you give me a ride to school. And they took like 10 minutes and I was late to school that day. And I remember being like pissed. I was like, why am I like, why are they not taking me to school?

And now I was just thinking about that kind of like thinking about this podcast today. And I'm like, wow, like how crazy is that? Like, it's your job to show up and like get here early and work at the shop. And now the owner's kid is like, why are you not taking me to school?

You know, like across, it's like across the highway. So I really didn't like pay attention much. I just, I don't even think my brain was developed i never really thought about the shop until literally until i came to work here like it was like as a 22 year old fresh out of college so i mean i could talk for an hour straight about like just our family's memories but i this is it's in my dna i grew up here it's our property you know i know you came to work here right but did you want to work here. Like at the beginning yeah no absolutely not this is something we talk about in training it's like I hated it, man.

It was like, we had a great life. Okay. We lived in a nice neighborhood. My dad had a lifestyle business that he didn't have to be at all the time.

And it was great. You know, like you make a good income. We always had new cars or one or two year old cars. And I went to private school and my brother went to, you know, my brother and sister both went to private university.

I went to the university of Texas and everything was paid for, you know, like we had a good life, but every time I'm coming home from. In college, there's drama at the shop, you know, and there's every time. I mean, I have memories from when I was a kid, like when the economy wasn't very good in 2008, 2009. The stories aren't as fun.

You know what I mean? Like there are times as a business owner where it's especially before Todd trained us on how to be untouchable and run the business, no matter what time of year it is or what time of the economy is or whatever. There are times when it's not very fun and we might get into that later but i remember specifically in college i didn't think ever i never thought about it one time what i wanted to do with my life ever like i remember one time being 15 and thinking about becoming a doctor. Like because i read that they made good money and then i was like yeah but that's like 16 more years of school there's no way i'm doing that i was always like i'm gonna go to college but i'm never going to do a professional degree after that.

I guess I'm a salesperson. I just didn't really think about it. I guess I have the personality to talk to people, but I never, ever had a desire to fix cars. My dad intentionally steered me away from the mechanical side of it because it's super hard on your body.

I honestly watched it hurt my family dynamic. It was negative technicians, monday through friday people getting drunk and kickboxing and taking their shirts off and fighting in the mud and drama and just i mean it strains your family when there's no money like not every month you're making money and every single christmas you come home and your mom is stressed you know what i mean and your dad is stressed and like my dad's very open about this he's you know he's had periods where he got depressed and it's like the number one the number one divorce rate career in America is small business owner. And it's a miracle that my, I mean, my mom's the reason we're all sitting here. She's the, like, like the way that they both were able to keep our family together through and amidst, like.

Like a very successful business in hindsight, but like living it, it was my two older siblings went to go do their own thing. And I really looked up to them and I wanted to also go do my own thing. I wanted to, as Todd says in the story and training, I wanted to go sell real estate and flip houses and stuff in Austin, Texas with all my buddies after graduating. And so I'm getting long-winded here, but I never once was interested in running the family business until two years in, in fact, because of all the things I just mentioned.

I mean, the negativity in the industry, the average people, in my opinion, taking advantage of my parents' generosity and them being so nice and just not being on an absolutely Super Bowl winning team, if that makes sense. Yeah, yeah. You know, it's funny because in your position, right, growing up, I think, you know, there's a lot of people that are obviously in that position when they have like their parents or, you know, owners of a shop or maybe any business for that matter. And then they're going to go on, they're going to retire, and then their next generation is going to take over.

That's a pretty, you know, like any small business owner, that may be like kind of the goal, like to pass it down to their kids or whatever. And most people actually want that, okay, but for the wrong reason. Right? There's a lot of people out there that are like, man, I'm going to take over my family's business, and then I'm just going to be like- The man.

The man. Oh, you mean like the second generation? Yeah, yeah, yeah. Second generation.

I've seen it many, many times. And what happens is business owner retires, son or daughter takes over, and then all of a sudden they think it's this great lifestyle, and I don't have to be at work. I don't have to show up. I don't have to be in the trenches.

I just have to be the owner, quotes, air quotes for those of you that are not watching. Right? Sign checks, and then just go do whatever. and they really just start to fall apart really, really, really fast. Now, yours is a unique situation because you came in and you came in at exactly the same time that.

Perry and Patty, you know, really kind of turned it over to Todd in terms of the operations. What a massive coincidence that is. We talk about this in net training all the time. We're a faith based business.

For those of you that are not informed, it's like a massive quote unquote coincidence. You know, I'll get into the full story later, but it's like Todd, me graduating college, COVID forcing me to come work for our business. Like it all happened all at the same time. We'll get into that later, but I cut you off.

Keep going. Well, I mean, you know, I know that, you know, if it didn't all happen in that right timing, and we talk a lot about God's timing and everything on this, right? And, you know, I look at like Michael Quinn as an example. I mean, what a stud.

You know, like people don't say, hey, look, I'm going to go and I'm going to be in the auto repair business when I grow up. Okay? Exactly. We talk about that all the time, right?

And they end up in this business by a couple of different ways. One, they get recruited into it, or maybe they are passed down a business from their family. But in your situation, and Mike Quinn, I use him as a perfect example because he is a major success in our business, right? He's run the number one good year in the country.

For sure. For sure. He's an absolute stud. Zero automotive experience.

Wait, wait. How much revenue did they do last month? 670? I knew that. It's 680.

I just wanted to brag. Look, this is a perfect time. If you are not getting trained by people who are who have gone places where you want to go, maybe think about that. You know, the Woodlands did 680,000 last month.

And I, you know, a little birdie told me that we will make plenty of money on that. It's the number one good year in America. He does such an incredible job. I was there this morning for take five.

You know, look us up, auto shop answers on LinkedIn. We post stuff all the time. We have programs every month. It will change your life.

I know we talk about the concept all the time on this podcast, but please get in touch with Todd Westerland. It will change your life. So keep going. Mike Quinn.

Yeah. So, I mean, two years ago, he doesn't know what a brake rotor is and maybe it's two and a half years now. I don't know. I'm telling the story.

I remember teaching him what a control arm bushing was. Me, me, the guy, like I literally, Glenn knows this. Glenn, do I know anything about cars. Okay.

So for those, okay, let me, let me explain something to you about Joe. So we train together at the key to key event once a month here in Houston. It's an absolute, just incredible time we have. We, we meet such amazing people and we're able to, you know, just, you know, have them basically join our team is what we call it.

But usually every program, Joe will kind of throw something out there. And I'm like, Joe doesn't know he's talking about, okay, now he can train. He knows this business model. There is no freaking doubt about it but the last one was the dot three so we always talk about hey dot five or dot you know like yeah it's like it's like 0.5 hours right right like yeah like 0.5 hours so some people say 0.5 some people say dot five and so we were talking about brake fluid and we were looking at some inspection report from another company and there it is on the screen it says brake fluid exchange dot three which if you've been in the industry you know like dot three or dot four is like the brake fluid specification uh Joe's like dot three he's like look they even have dot three on the brake fluid.

It was like... Okay, it was a brake. Okay, wow. So you're saying it's the type of fluid?

Yeah. It's not the labor hour? No. Okay, oh my God.

Okay, so we were comparing an industry inspection, you know, and it's like Todd took his car in a shop and this is so funny. He took a car into a shop in Florida and we were talking about, you know, the industry tries to do a kitchen sink 45-minute PMI DVI process and there was a picture on there that said... Brake flush recommend dot three fluid or something and i remember being like look at this the customer doesn't know what dot three labor hours is that's crazy the technician wants to fix cars not do the you know i'm like doing my bit and it's like not i was just so there you're telling me there were 60 people in that room who knew i was an idiot well you're not that's so funny no every time it makes the perfect point can i say something every single training i say stuff like you know like i still don't know if it's an oil cooler housing or an oil filter how the 3.6 liter jeep what is it it's an oil filter well it's the oil filter housing and the oil cooler it's one oil okay oil filter housing i just know that if i say hey what breaks on a jeep 3.6 liter that the whole crowd will be like the the oil the oil thing like it leaks oil from the same spot every time you guys probably if you're a master tech listen to this you probably think i'm an idiot or don't know anything about cars. I know enough about cars to be able to sell, but to your point, Glenn, I interrupted you for a million times.

You don't really need to know. I mean, and I talk about Michael, you know, we call him Q Pine over here, but Mike Quinn is if he didn't come into our concept, I can guarantee you he would not be in the automotive industry right now. There is no doubt about it. And he'll tell you that.

That's not me saying that. That is him. He will tell you that. And the reason why is he was essentially interviewing us when he came over.

Yeah, we had no idea. Right? Like, he was kind of like, I'm looking to do something. I just did this deal and just kind of looked to join a winning team.

He's got an amazing, you know, amazing background. I'm sure he'll be on to tell his story at some point. Yeah. But it was basically like.

It was almost like, let me try you guys out and see if I want to be a part of this. And as he gets into understanding that it's not about the car, it's about the customer. And Peter said it great the other day on a podcast I was listening to. Peter Sarantidis with Autotech Answers is an absolute stud.

He said, we're not fixing cars, we're fixing people. And I love that because that's the truth. They don't care. They don't know.

What they're they don't know you know he's selling a job you know one time and he doesn't even know what he's selling you're talking about coupon yeah yeah yeah he's selling this job because it got to the point where we were we were basically tag team in the job and it wasn't anything about the repair anymore trust was no issue like he understood it just came down to the number right it was a transfer case it was a big job yeah it was a big job it was seventy five hundred dollars or it was like 76, 86 or something. The guy was trying to get it for 7,500. And you've heard the story and maybe he'll tell it sometime. But at the end of the day, he's trying to sell the job.

He doesn't even really know. He doesn't need to know. He just needs to understand that I need to be able to communicate with the customer. They've got to like me.

They've got to trust me. And man, you can sell jobs. And so he does so much with AI. And anyway, not to just go off on that deal, But, you know, it's very similar story because it's just two people that have like really like no interest in the business and then their eyes kind of open to it.

And it's like, wow, this is absolutely, you know, just an incredible concept. And I can really do amazing things with it. Yeah. And so...

Yeah. I mean, I just ended up in the business somehow. It's like a miracle. I, for those of you that aren't informed, I basically COVID happened.

I think Todd came to check on an accounting error for my dad or something. And then COVID happened and Todd kind of went all in on Adams because he saw the facility. He's an operator and I'm at university of Texas. I come home to visit after COVID after the shutdown.

And then there's this like really loud boisterous guy. It was like sleeping in my childhood bedroom, the camo room. If you've ever been to my house, it's when i was a kid i had a six-week camo phase yeah and my mom we painted the walls have you been there my parents we painted the walls camouflage and so it's still like that 20 years later anyway he sleeps that's the room todd sleeps in yeah anyway it's five years ago and he's like like he's doing like the like he's getting coffee at four in the morning waking me up and i'm like who is this guy and so i go back to ut anyway the next time i came home my dad was like in a great mood. In hindsight, I'm like, yeah, Todd Hayes is selling jobs in your store and not charging you for it.

Like, I mean, Todd had a day rate at the beginning, like of, you know, it's like less than a thousand bucks a day or something at the time. And it's like, he's selling power steering racks at Adams Automotive. It's like, I'm sure the store had record month after record month, like fast. And anyway, but I actually tore my ACL, you know, right before I, you know, graduated from college and COVID's hitting.

And I never, I remember being at a party in college and being like talking to this guy named Michael. Shout out Michael, if you're listening to this, I won't say his last name is, but he looks at me and it's like spring break of my senior year, you know, like, and I was like a communications major. Communication leadership, which at the end of the day, like actually use a lot of that stuff now that I learned then, but it was a total, like I just didn't know what I wanted to do with my life. When I tell people that I wanted to sell real estate in Austin, that is code for I'm 22 and don't know what lane I want to be in.

And he looked at me and he's like, You know, and they're, they're all working at Deloitte and like they're, they're, they're getting recruited to these big four accounting firms. And, you know, he's like, what do you, so what are you doing about recruiting? Like, who are you talking to? You know?

And I like looked at him, like he was, had a third eye. I remember being like, what? Like, what are you talking about? And I was like 22, you know, like my brain was like, I should have been like an adult at that point, you know, like figuring out my life.

And COVID happened and I tore my ACL and I had to move home. You know, to live at my parents' house. I drove favor for a month. I don't know if I ever told you this for a month while I had my lease wasn't expired yet at UT.

I was having my surgery in July and I had the June lease after we graduated and I drove favor, you know, like for a month straight. And I learned, I actually learned the tricks. If you're ever driving favor, you just decline all the small ones because this is a tangent. I have to tell the story though.

You, you, I, the first one I got was a Whataburger and it was 13 bucks and I delivered it and it took me 45 minutes cause they lived in an apartment and I got lost and I had to find the person's door, you know? And guess what they tipped me? You get paid $2.10, or at least you did in 2020, to make a run from favor, and then the rest of it's the tip. Guess what they tipped me?

I have no idea. Well, it would be 15% of 13 bucks, so it was $1.80, you know? And I made four bucks and, like, burned gas and, like, took 45 minutes. So maybe I've always been, like, into the riff.

At that point, I was like, oh, this sucks. Like, I gotta just decline all the, like, breakfast tacos from Whataburger. And I started just declining, declining, declining. And I would do like barbecue and like H-E-B groceries and like the big deals.

And so anyway, I did that for a month. If you ever are tipping your DoorDash driver, tip them a lot because it's tip your servers. It's like, you know, it's hard work. And so that was a fun month of my life, but I moved home, get knee surgery, August 2nd.

We just hit my five-year anniversary. The rest is history, I guess. Yeah, I remember when I met you. So Oh yeah First I heard about you What's your first memory Okay my first memory Okay my first memory of you is They tell me about This guy Joe When did you start?

Okay I started July of 2020 So like literally the month before me Okay Yeah, So And this must have been right about the time Before you had a cell surgery Because apparently there was this round of golf That happened Yeah right before I had surgery Like the day before Yeah Okay so the day before you had surgery There was this round of golf And so I hear about you Through some of the other guys that work here And I hear about this this son of perry adams that shot a 68 or something okay so now let's go okay yeah can you still do that no okay so that's great hey man hey man it's tough out there handicaps going up okay so here's what happens now me for those of you that that know my story i kind of worked my way up into the ivory tower and i was playing a lot of golf and i got you know by the average person standards i got pretty good at golf to a single digit handicap and hey man i was i thought I thought I was pretty good. And so when you're playing a lot of golf. My my skill set people when you hear about someone shooting a 68 i'm like whatever, he's okay it's like it's like hearing that there's a store out there doing 700k or something you're like okay come on okay like these are people that don't ever golf yeah that are telling me this guy just shot a 68 i'm like whatever okay whatever now i can't wait to meet you because i'm like this dude cannot shoot 68 that's all i remember thinking and it's like the son of the owner this guy sucks he's gonna freaking try and take over the company i'm like this dude does not shoot 68 whatever whatever so i'm like we're gonna go play golf at some point and i'm gonna find out this guy can shoot a 68 and i'm like oh my gosh it's like standing next to a pro he like literally can shoot 68 problem i used to be todd would be proud of me man i suck now i shout out my buddy henry if you're listening to this i got destroyed i played in a buddy's golf tournament this weekend like a rider cup year six i lost seven and six on sunday i got i got absolutely destroyed so todd would be proud of me you know the the more you work the he said you never invest in a company if the guy's good at golf yeah it's like you just don't because he's not you know i saw i saw a tweet and it was elon musk with his shirt off on a boat like a few years ago and he's pale as a ghost and it's like he hasn't seen the sun in a while and it's like the meme was like oh yeah the shareholders must be happy you know like that guy's grinding in the trenches okay so you think i'm like arrogant like you know who is this guy we play golf that's your first so your first memory of me is, is golf related. Yeah.

So my first memory is golf related. And then I know you're going to like work here, I guess for, I don't know if that's what you want to call it. Now, remember, so I'm 20, you know, at that point, 20 something years into it. And I've seen, you know, I've seen this before.

I've seen this story before, right? You know, the next generation's coming in, they're going to take over the shop and typically it doesn't go well because like I said, they think they're going to just have this free pass and that's just not the case. And so. It took a little while before I actually thought you were going to actually do.

At first, I thought there's no way you're going to do this. Really? Really. I'm like, eh, I don't think this guy's going to do it.

Like, does anything stick out? Yeah. So, like, when you were marketing in the corner of the waiting room. If you've ever been to Adams, I would strategically sit where nobody else could see my laptop or what I was working on in this one chair in the waiting room.

Okay, keep going. Yeah. So, I know you're there. And it's like, if there's a big tournament on or something, I might be like, hey, what's the score?

Like, who's winning? because I know you're freaking watching golf. You're not marketing, dude. Like, how can you sit in the corner for eight hours marketing, right? And so then it'd be like, hey, Joe, because you were doing shuttles and running some parts and helping out.

And I'd be like, all right, cool, where's Joe? And then I need a customer picked up or something. And then find my iPhone shows Joe on the driving range. Yeah, Memorial Park.

Oh, he's at the driving range. He's gone. Like, dude, it's five o'clock. It was like 4.45.

Yeah, 4.45. And so I'm like, yeah, I don't think this dude's going to make it. That was my initial thought. Like, he's just not bought in. it's silver spoon kid exactly what it really kind of was at the moment and todd is running take five at this point like todd is in the company talking about all like we're trying to build this culture so yeah yeah and so i don't i mean like one day like you just like flip the switch i don't know what you showed up to at take five because you remember that i do remember that i remember you were like oh joe's at take five okay yeah that was it right and it was like hmm.

Did something change because you, you can't come in at eight o'clock. Like, dude, we've already been working for a couple hours, whether it be training before, whatever it is, it's like two hours, like you're going to just show up. And so all of a sudden you're there. And now it's like, I mean, I don't know.

You just like put on like the rocket ship, the jet pack and just went freaking all in. Yeah. I guess I'll, let's back up a little. I'll tell the story.

So yeah, man, the first two years were rough. I mean, like I so much looked, you know, looked up to my siblings for being able to like, kind of not take on the business, if that makes sense. I mean, my brother's so cool. He makes movies in another country and my sister started a nonprofit on her own and she's been running it successfully for 10 years and has a beautiful family.

And, you know, they kind of like got out of the nest and like, we're really independent entrepreneurial family. And I was like, I want to do something else. And so for the first two years, I just straight up hated it, you know, like literally I, and I always wanted to work. Like, you know i think i wanted to work but i didn't know what to do i remember it being on my laptop.

And feeling guilty because like for like an hour i would try to just psychoanalyze like the gpm report and like make sense of it because we didn't have chat gpt back then i couldn't like just like look stuff up that easily i didn't know i used to just stare at the mode of visuals like instead of like i could have just gone underneath a car you know like out in day one and like helped you guys I used to like try to understand Kukui. I used to like just literally stare at the dashboard and be like, okay, what does this mean? You know, like what, what does close ratio mean? What does ticket average mean?

Why is it? I used to, what else did I do? I would send text blasts on my shop manager. I don't know if we're supposed to not name drop brands, whatever.

This is what I did. This is my life. This is my, Hey, this is my, this is my podcast. No, I'm kidding.

I would do stuff. Like I would look up stuff, you know, my dad would be like, Hey, you know, tire rack is doing some Thing on their website like can you figure out how We can be a Tyrak like shop I remember like getting that project and I would like I would like relish having projects Because I like felt horrible I was getting paid You know. Like 15 bucks an hour or something. And you know, I'd like, I'd be so relieved when they'd be like, Hey Joe, can you bring a shuttle?

And I'd be like, yes. Oh my God. Thank God. And then the best part, you know, you want to know the best part?

The best part is when you click it in and it's like 17 minutes away and you're like, Oh yeah, that's like 25 minutes on the way back that I get to just like take the long way and like, like listen to music or something or like, and, uh, and it would, and I remember doing the math and watching the clock. I was like, Oh yeah, 420. Let's say it's 425. You get a long shuttle.

It's going to be rush hour on the way back. Then it's going to be 540 anyway. Then I can leap, you know, like, and I remember the, I don't know if it was that specific time, but one time my dad called me, I'm hitting balls. And my, like, my dream was to like be a professional golfer, you know, or something.

I just didn't have an outlet for the, for the dopamine to go. I was like hitting golf balls at Memorial Park driving range. And he was like, you left it's 430. And I was like, I don't know what I said, what my defense was.

I don't know if I, oh, I think I had something to practice for or something. I was like, you know, signed up for some tournament. And he literally was like, I don't think you have what it takes. Like, and it's probably like not the best parenting strategy, but like, I remember being like so upset.

And I was like, this is ruining my life. I hate this. I hate where I just want to go like live my own life, you know? And yeah, dude, but I just, here's another tangent.

I just have ADHD and I figured this, you know, I'm getting married to a psychologist and she's, she's like, look, Like the way your brain works is a lot of things don't hit your dopamine receptors like as hard, like as some other things. So for example, a normal person's brain, they get like a hundred units of dopamine. Okay. For making their bed.

And then they get a hundred units. I know you have ADHD too. You're looking at me like, cause you did. You understand this?

They get a hundred units for brushing their teeth and doing their groceries or tasks or whatever. Well, I get like five. And then when I do something that's fun and extremely interesting to me, I get like a thousand. And so for a long time, that was golf. like a pure 7-iron, 192 over the water, like tucked pin.

That's like hitting the jackpot. And I'm massively addicted to that. And it just took... Two years for me to funnel that into something that, you know, isn't just gratifying for me, but can change other people's lives.

And so to answer your question in the most long winded way possible is what flipped. And a lot of people don't know this. I think it's, you know, I'll start crying. I think it's my, I'm getting married in March and I think it's has to do with her.

So I go on this first date and I've been working at the shop two years and I'm going on these buddies trips and they're like, working at Goldman Sachs. And I'm like, they're like, what do you do? And I'm like, driving parts. And I'm like, it's complicated.

I work for my family's business. It's like, you know, it's, I'm doing some marketing stuff or, you know, like, anyway, I go on the state and I'm head over heels right away. And I'm like, what are you going to do like for your career? And she's like, I'm a doctor.

And I'm like, I won't, you know, for privacy reasons, I won't say too much, but like, she's a, she's awesome. You know what I mean? It's like, she was like ambitious from the start. She was like, this is what I'm going to do.

This is what I want to do with my life this is my vision like i want to you know like this is what my dreams are and i was like what am i and then she's like what are you doing with your life and i was like same thing working for the shop you know like parts like nothing and and yeah i just remember being like okay like i gotta start taking this seriously now because when you're 23 24 you graduate from college and it's kind of like college 2.0 you know you're just like still like you're you don't really report to anybody if you're mess up at your job it's like oh well they're young you know like or they, you don't actually have responsibilities or anything. And so my 25th birthday, that first take five was my 25th birthday. And that was almost three years ago. I was just like, all right, I can't go.

You know, people don't know this. I don't know if you don't even know this. I used to like smoke weed. Sometimes I would like go home and like, like hit the vape pen and like watch Netflix.

And I'm trying to run my family's business. I had apathetic faith. I didn't really go to church that much. And she changed my life.

It was like, you know, I was like, all right, I'm going to go to bed tonight and I can't stay up till 11 anymore. And I'm going to show up at take five on my birthday. And like, that's it. I can't go back from that.

And I did. And so the rest is history. It's like, once you choose, once you choose, it's up to you. It's like, Todd said, Joe, for two years.

I mean, people, it's so funny in hindsight. It's like, oh yeah, two years. It doesn't seem like that long. That's a long time.

You know, two years, like Todd said every day, he's like, Joe, people are your age. They have no idea what lane they're and they're suffering out there because they're working for some big bank and it sucks. And now... I know that for a fact that it sucks and that this is the best job in the world.

And anyway, you got anything to say? I've been rambling for a long time. That's pretty much the story of how I got into it. Yeah.

I mean, it's obviously transformed so many lives. And, you know, looking at that picture this morning of the parking lot, you know, back in 2020, it was like this huge green parking lot, just full of grass. It was just, it was really nice. I remember chipping balls, like, you know, just reflecting back on that.

We said after work we would sometimes just chip balls like who could chip them closest to the building or something and you know and and perry yeah you're right on that man that guy loves concrete dude and so oh he's like oh we can build concrete you know we could pour concrete he's like wait you guys made some money i can buy some concrete and it's all so beautiful i mean he's the best it's like looking at your your your name in the concrete yeah over what you know outside the shop it's like now i've got i've got my name in the concrete too by the way yeah yeah because he poured more concrete and he's going to be pouring some more, I think, to finish it off. It's pretty close. It's like awesome. And so it's just packed with cars.

Right. And so now like this whole transformation from going from this, you know, silver spoon kid sitting in the corner marketing quotes, air quotes, marketing to, you know, like four days a week or on the call 6 a.m. training. Right. We've got this amazing network of people that are all in with us, man.

You know, one of the guys yesterday said, man, thank you team after we were coaching a call and it's like it really just hit hard. Wait, really? Like on the on the Zoom call? On the Zoom call because we're coaching a call as we're doing anytime presentations or ISO presentations or something.

And, you know, we coached it and it's like, man, thanks team. And it's like, yes, absolutely. We're a freaking team, dude. You are our team.

And so, like, when you get in this network and you're a part of it, man, everybody's just got each other's back. Everybody's supporting everybody. it's really really amazing and you know to see you you know being able to you know just be such a great part of leading that. Is, is just absolutely just incredible. Cause yeah, I didn't know if you had it.

I was thinking the same thing. He said it to you, right? Oh, straight up. Yeah.

He said it to you. Yeah. I was thinking it, but now, I mean, obviously it's a no doubter. Let's freaking go.

Thank you for that. Do you want to talk about the zoom calls? You know, we wish it Todd's like, man, you guys got to promote auto shop answers more. Absolutely.

We do these zoom calls every, let's see, four days a week. You lead most of them. What you want to talk about that a little bit. Yeah.

So we do Saturday. So Saturday, Sunday, Monday, Tuesday. So Saturday, we do a strategy Saturday. And that's where basically everybody within our network, the key to key network can request certain things and maybe a certain situation that happened during the week.

And then we'll talk about it on Saturday. So from seven to 745 before our take five on Saturday morning, which is our morning meeting, we will just talk about strategies, strategies that I have, strategies that our team had during the week. And then maybe some questions we answer. On Sundays, we do ISO presentations and objection training.

So we're role-playing, right? Us and everybody around the country. And then on Monday morning, we do our key-to-key webinar, if you will, the Zoom call, which is the clients from, we call them family and friends, but 6 a.m. to 6.45 before our take five. And that's just really talking about the concept.

We kind of just cycled through the concept over and over and over and over and over again, because just like the NFL, it's never changed. It's just blocking and tackling. And so we talked about concept. And on Tuesday mornings, which I think was today, Tuesday.

Today was Tuesday. Yeah. Today we did ISO presentations and overcoming objections, which is fire. And overcoming objections.

Have the calls gotten better? The calls are amazing, right? It's the gym, okay? And if you want to get in shape, you need to come to the gym.

Everybody has a free membership, okay? Who's going to come? Who's going to get on the machine? And who's going to actually do it?

Because if you don't, you know, you have a free membership, right? And there's a lot of people that come to the gym and do they get on the machine? I don't know. But the people that do, listen to their calls from six months ago.

Listen to their calls from three weeks ago. It's incredible. It's just not that hard. And like, you know, you don't need to know anything about cars to be able to sell and to connect with the customer and to read off of a piece of paper for the technical parts and then build a relationship and remember where their kids go to school.

And so it took me a while to remember that, but man, once you do, it's the most fun thing in the world. Hey, uh, while you were talking there, I looked up some of my old Google docs notes. So here is, here is everything that I was doing for those years. Like I documented a lot of it.

And one of them is notes from one of Todd's trainings. So for those of you that haven't been to key to key, it's changed the trajectory of my entire family's life. We got offered from, and I won't say which company, $4.5 million for our land building and business in 2009. And that's probably what it was worth all those years later, maybe a little bit more.

And yeah, you might think that's a lot of money, but you got to pay tax on that. And then you got to put kids through college and then you got to pay for your lifestyle, your property taxes in Texas and, you know, go get a job really. And I don't think my dad would be a very good employee. I think he would go off the rails and just be like, oh, I'm going to do it my own way anyway so this concept changed our family's life i mean we've you know it's it's not just about the money but it's about like we went from 18 employees to like 250 right you know and like.

With all the other HPP stuff, it's like almost closer to 400 that we're involved with and influence. So I can assure you the key to key class works, but here are some of my notes from, uh, let's see if I can find them real quick. Here's some of my notes from 2021, dude. Like I've been through the class, I think over 150 times, like I've lived and plus over 10,000 hours of just riding shotgun with Todd Hayes around Houston, Texas.

It's like I was doing callbacks and I wrote out a script. Hi, Mr. Blank. This is Blank with Adams Automotive.

It's now a good time to talk. Hey, I just wanted to give you a call and thank you so much for your past business. Like I didn't have the script, you know, like I've done callbacks in the call center and I can just riff now because I can sell. And like, I had to write it out because I don't know if sales is a gift that you're born with or if you have to train it because this is literal data of me.

I had to write out the presentation for like, blank, blank, blank. And when you were leaving, we went ahead and pre-booked your next oil change And that happens to be today. I'm calling to see if you're available. Like I literally, oh my gosh.

And it's just notes from Todd on June 30th of 2021. How do you know you found the right people? Immediate impact on sales. Customers love them.

People love working with them and they make money. Most important day of Todd's life was the first Polaroid picture. It's like literally just bullet point notes. So, you know, we talk about this concept in training.

I wish I could just read that entire document. Maybe we'll do that after about it's blocking and tackling. Like Todd's been saying the same thing for 40 years and it's blocking and tackling Tom Brady won seven Super Bowls with pretty much the same game. You know, like the game didn't radically change technology and, you know, not much strategy change, though.

It's like who wins the game? The people who execute the fundamentals. Yeah, just being obsessed. And obviously, you know, Todd's he is absolutely obsessed.

You know, the thing is that he extracts greatness out of people. He does, man. Man, and he holds people to a very high standard because he knows the talent that they have in them. And people will backslide.

If you don't have that accountability, man, people will backslide, right? There's no doubt about it. And so for him to be able to just be obsessed, and he talks business. That's it.

I was thinking one night, I was sitting at dinner with my family, and I had this thought. This is my ADHD, too, by the way. Let's go. man eating dinner and i'm like thinking i wonder like if todd was sitting there right now like across the table what would he be talking about i'm like the concept the concept yeah there's no doubt about it like we will be talking about the concept right here yeah right now no doubt about it and love it or hate it it freaking changed my life it's like and now i get like that you know i like i don't know what's going on the news i don't and that's like my privilege and i understand that Some people like it really affects them. I live in a bubble and I totally get that.

However, the only way I feel like I can change the world is by influencing the people in our business that we get to feed every day and giving them an incredible environment. And so, you know, I don't watch the news. I'm not like on either side of the aisle. Even I just like try to take care of customers, to take care of our people, to take care of our technicians and, you know, provide a lifestyle for people that they didn't really realize they could have because they've never won before because they work in an industry that takes advantage of them, spits them out, and they move their box somewhere else.

And so Todd, man, it's like, that's another part of the formula is just whatever you're doing, be obsessed with it. Like be massively, massively obsessed or you're going to lose. You know, like if you want to be obsessed with going fishing, great. You're, you're going to go, you're more likely to go out of business.

And you know, a lot of people, man, and I don't want to throw people under the bus, but there's just a lot of coaching out there. And it's like, hey, man, lifestyle business, you don't have to work as much passive income. You can make 250K and, you know, you can go take the boat out and go to your kids soccer games. And I'm like, I love that for you.

You know, like who else gets to do that? Do your people get to do that? Yeah. Do your people have an opportunity to grow into a position where they get to do that?

Hey, Glenn, can I ask you a question? This isn't bragging, but do you get to do that? Do you think you can can you take your family out on a boat if you wanted to? I know you don't have a boat, but I do not have a boat.

But could you? Sure. It's like one time, you know, this isn't a brag, but it's like, didn't you go to Disneyland, just drop a hat with your daughter for her 18th birthday? I did.

I mean, look, I work a lot. They know that. And, you know, it's it's about taking care of the people that take care of our family. Yeah.

It's like at the end of the day. That is, this is our career. This is our, this is our job. And so, yeah, my daughter, she's like, hey, she was about to turn 18 and she just said, hey, what do you think if we just went to Disney World?

Yeah. Because we went when she was younger. She's like, what do you think? And I'm like, let's do it.

Let's go tomorrow. When do you want to go? She's like, can we go in like a week or two? Yeah.

I'm like, yeah, let's go. Let's book it. And that's, I mean, that's not often. I mean, I don't leave.

Right. Like we weren't, right? But it's like to be able to do that right at a drop of a hat was really, really special for me and for her, obviously. But, you know, I couldn't be able to do that without having an amazing team in place.

They set a record the week I was gone. Yeah. Still on the top of the leaderboard. All time record. 329.

Right. It was. Well, it was it was 308 that week. Oh, that week was through.

Oh, you took it back. We got we ended up busting through it a few weeks later. Yeah but no here but and and that's that was just because man we were man we were just you know just cranking and my phone didn't ring once yep right i was like wow and and and it was it was i'm available right but it was like to be able to have a team in place to know most people look, a lot of insecure leaders want the shop to go backwards when they're not there yeah not too much, because if it goes too much, it's going to affect their pay. But if it goes back for just enough so that the owner or whoever that is knows they need them, they get a sense of security in that where, you know, if somebody is secure in their position, man, they're looking for that team to crush it when they're gone.

Man, you know, that's one of my biggest achievements is to be able to have a team set a record when I'm not even there the whole entire week. Yeah, dude, it's like you're giving me chills because it's just not about the money. It's like my family, we've got more money than we know what to do with my dad. You know, you guys know our family.

We try to, we try to give it all away, but man, you can, you can, the fact that there are people in our company, you know, and Glenn, you're one of those people like that can make a great income, like more than you can imagine as an employee working for somebody else and not have all the anxiety. Cause I've carried it, you know, my entire life, the anxiety of being the owner. And I'm not trying to ask people to feel sorry for me, but I realize what it was like for my parents now that I have this relationship with them carrying the weight of the business now. There's a lot of risk when you open up your own deal.

And man, in most shops, yeah, the owner can make 20% of 1.5 million or whatever. And, you know, they just don't have any employees that make six figures and that's fine. And that's fine for them. But for us, I just remember, I remember it was 2008, you know, and in hindsight, I've been thinking about this lately.

It's like my brother's at NYU, my sister's at TCU are about to go. I'm at private Baptist school and it's the economy and we're having a horrible year. My dad's not in the best state of his life and like hurricane ike is in the gulf and your name's patty and you've been doing this 28 years 28 years and the building is made of tin metal you know what i mean yeah and it's like that's what most people deal with that open these shops and become a business owner to be able to have that level of an unlimited ceiling you know to be able to be an entrepreneur and build your business and take all the profit if we do have a good month, you know, not all of it, but you know what I mean? Yeah.

Like, and so to be able to provide an environment where people get to have a picture and paint a career path for the way that they can grow their income for them and their family without having to experience all that risk and then train them. I mean, how many people are we, Todd's personally mentoring people now that want to go open their own business one day. It's like, why, why go out and jump off the high dive when you can learn from one of the best of the best i mean it changed my life and yeah i don't know how we even got on this tangent but it's like oh you said be obsessed i'm gonna be obsessed like i'm going to whatever i do i'm going to max it out because we're the adams family it's like my dad said that one time he's like you're in adams like if there's a coffee stand one time i was cleaning up a coffee stand on the stairs and greg wappler superstar recruiter he was like nice it was like his first week you know or something i don't remember and i'm like the quote-unquote silver spoon owner of the place and i'm 25 years old at the time and he's like you didn't have to do that and i was talking to him i was like but we do here you know like how am i supposed to walk past a piece of trash in my house and not pick it up you know i mean it's just like the way that my parents raised me they did an excellent job i think in a lot of ways like he's my dad said one time the way you do anything is just the way that you do everything It's who you are. And like, if I'm going to half-ass something, then that's who I am.

And, and, and I believe that, like, I'm not going to just mail something in and I've tried to before and you've told me, no, man, we're going to do it right. Re-rack that car. We're going to take the video right. No, Glenn, it's good enough.

You know? And so I'm not always doing that, but it's like, be obsessed with whatever you're doing. Be obsessed with it. I am going to, and maybe you sound like, maybe I sound like I'm an out of touch owner who, you know, a lot of people, they, they want to work part-time and they want to like, you know, make a solid income and then work life balance.

And that's great. And I totally think, I don't think people are wrong for that. I just think if you want to win, if you want to compete and you want to like, experience the security of, I remember what it felt like about three years in. I remember about a year into being really focused, being like, wow, Todd has trained me and I don't know it all yet, but I could for sure have a great income for the rest of my life.

Even if anything went to, everything went to zero because of what I've learned here. For sure. I had that moment. You know what I mean?

Like I can provide for my family forever until cars aren't on the road. A hundred percent. I had, I had that same feeling, you know, when I left the last company I was at, I had a gut wrenching feeling, right? 15 years, like what's my next move? And, you know, I knew I had like the, the experience that I had and, you know, I knew I'd be okay in terms of like, I'm going to be able to go find something.

Right. But there's all these things popping through my head. Like, do I go open my own deal? Which obviously comes with a lot of anxiety, right?

Sure. Do I go here? Do I go there? Do I look for this position, that position?

And so, yeah, I was, you know, I had a lot of anxiety about that at that moment. And, you know, I remember just learning the concept and like how it clicked in my brain. Like, wow, when he talks about a perfected business model, there's no doubt about it. It is a perfected business model.

It gives you the security to know that, like, like you said, no matter what happens. Like if I had to go and start from zero all over again, you know what I mean? Like drop me off in a town, like in the middle of nowhere type of feeling, right? It's like I know what to do to be successful.

And that I am forever grateful for. It's really, really life change. I think it's okay if people want to go home and watch the freaking sitcom. I think that's great, but it's hard, you know, it's like choose your heart is what Todd says.

Like it's really hard to be successful and grind. And yes, I have major privilege. I think about the parable in the Bible where there's one guy with 10 talents. I'm the 10 talent kit and I'm going to do my best to turn the resources into more resources to help people.

But I'm. You know, like there's just not many people you can help by being caught up to date on your favorite Netflix show. You can help a lot of people by being one of the best in the world at selling car repair. And who knew that?

I didn't know that. And so I just, man, I just don't want to be average. I just want to absolutely go for it. But I get it.

If people want to do work-life balance, I totally get that too. It depends on what people are looking for. I was just talking to somebody that, a vendor that had stopped by and he was talking to me about like, because we were talking about key to key. And right and like like how the program is just changing people's lives and because he was asking me like how can i get more people maybe a like a taste test of auto shop answers right so that they can see because he understands he sees what it's doing for his revenue because it trickles down right right when you're when you're you know it's like hey when you quadruple sales well guess what all of a sudden your parts vendors have quadruple sales from your right from your location and all these different vendors, it trickles down.

And so he's trying to see like, man, how can I get more people into, you know, the key to key program and all that? And so I talked to him about some shop tours that we do. So if anybody's interested, you can come do a shop tour with us, check out our shop. It kind of gives you a little bit of a peek under the hood before coming to the program.

But I told him, you know, just not very many people are going to do it. I said, look, they're looking for a magic pill. There's going to be an owner out there that wants to try and increase his revenue. He's going to send some of his team members through the.

Program and expect for that to change the business and at the end of the day you guys are here right now because he goes hey man like the houston-boston partnership like congratulations right you're in the houston-boston partnership like man like what's so what are you doing now and i'm like what do you mean the same he's like like you know your your new position or well i'm like that's not a position that's just i'm in that partnership but man dude look at me i got my gloves on yeah like dude nothing changed absolutely nothing changed but the owners are going to come through the program or they're going to send people through the program if they're going to expect for people to go and execute a concept without them in the trenches with them it's really hard we were talking about we were talking about it's actually impossible it's impossible yeah we're talking about charlie shop and he was asking me about it and i'm like yeah it's like as small as this like little shoe box area that we're standing in right now does 400 he's like what like how is that even possible he's lebron i'm like dude it's charlie man yes he met charlie he does a million out of 17 bays if you think about it combined yeah you're right 17 bays does a million 1.028 1.028 because he's in the trenches every day there is no magic pill it's in the trenches committed training and man it's a lot of fun it's so fun man and i've talked about this concept of internal control external control. There are people who think there's no way, you know, there's no way people are doing those numbers. And it's like, it's gotta be something else. You know, it's gotta be body work or it's gotta be tons of tires or low margin, or they're not making any money.

It's you, dude. If you're listening to this podcast, it's you. It's like, I know there's a lot of great operators. I really don't want to beat my chest.

Like we're better than everybody else, but most people, and I see this every month in training, they want to figure out some magic pill because they don't actually realize there's, it's gotta be something else. It can't be because I'm not showing up to work every day. I leave at noon every day. I'm going on my vacations with my family and I'm not showing up to work and people don't actually like working for me that much.

And there's not a huge upside for them or career path for them. And I can't recruit people like a Glenn Piccolo, like a Mike Quinn, like a Jose Garcia that can radically change the trajectory of my family's life. But it's gotta be something else. It's gotta be the software.

You know, it's not because I'm not working that hard. You know what I mean? It's like Charlie took a meeting yesterday and he's got sweat coming down his forehead. You know, it's like we're on the zoom call and he's freaking got gloves on and he just cranked another $940,000 a month or something coming behind.

And the guy's relentless. He'll be a billionaire. I think, you know, like he's, cause he's relentless. It's he'll never stop.

He will never stop. He will relentlessly pursue greatness because he's obsessed. And so, yeah, I mean, you got anything else where I think we're nearing the end here going once, going twice. One more question.

Oh, yeah? Yeah. So what's the next 10 years look like for you, Joe? Oh, man.

Everybody knows that we're pursuing a transaction here the next couple of years, and then we'll probably hold it for another turn. Todd says we'll IPO. I hope so. That'd be cool.

I've never done that before. I mean, like, I don't know, man. It's my favorite Bible verses in Matthew 6, 26. It says, you know, I get worried about the business sometimes and just anxious about people's families.

And it's like, look at the birds of the air and the lilies in the field. And, you know, they don't sow seeds. They don't put seed in barns or something like that, but they don't worry about food. I take care of them every day.

And then he's like, and I care so much more about you. Why are you worried? You know, like that's just, I'm paraphrasing obviously massively. And it's just day by day, man.

We've got these big mountaintop goals. I'm a really young guy. And so I'm getting married next year. It'd be really fun to, you know, most companies can't offer equity.

In the business and like it'd be really fun for an opportunity to and people can't think five years they can't think 10 years most people only think one year a lot of stuff can happen in the next five years you know in the next 10 years it's a 400 billion dollar industry or some crazy thing like that and i mean we change lives all the time already but man it'd be really fun to to accomplish some of those goals but then 10 years from now hopefully i'm you know raising some kids and like. Have a great happy family and money can't buy you a lot of things and so i'd love to be like the ceo of my family one day you know it's like i just sophie says i get bad i need to have more hobbies that i'm not like good at because i only actually enjoy things that i'm good at i don't enjoy like painting it's not relaxing to me i'm just an intense person i like to like get better at things you know so i uh i think that'd be a fun goal one day to like because this is hard work man it's people people want to freaking grow a massive company and it's like it's all consuming Yes, I have privilege and I've been put on this pedestal to be in a leadership position at a younger age, but I couldn't do this if I was older. I just couldn't because it is all-consuming. Every single second of my brain is...

I'm consumed with either what the future looks like or anxiety about, and I'm not even a really anxious person. I'm typically really optimistic about like what happens if this scenario happens, we got people to feed and like, just like, yada, yada, yada, you know? And yes, it's really fun, but man, the lows are low too. And it's really intense to be able to execute at this level, like Todd's training us to do.

And so I don't think I can do it forever. I don't know. I think it'd just be fun to be the stay-at-home dad one day. But but then maybe after it's all said and done you know todd said he took a five-year break you know when he executed for uh for for i mean he worked think about he worked for 20 years straight you know and then he got the big pile of money and then he came right back to it because he's he couldn't stay away exactly so i think i think it'd be fun to raise kids for a little bit hopefully get good at golf again and then and then and then just hey hashtag dad yeah that's a that's a that's for my daughter she'll know what i'm talking about that's the inside joke oh let's go hashtag that and then dude train for the rest of my life like for the rest of my life i think i can do it's like like the the knowledge that todd has imparted on our brains like i could 40 years from now i could be there could be some young person out there who doesn't know what lane they're in and whether it's car repair or like floating cars or something you know like like or in outer space.

You know to be able to like be a consultant or be on an advisory you know like give back somehow so So I don't know. That's not to pat myself on the back, but these are the things I think about. So yeah, hopefully we can have like a foundation and help a lot of people and help a lot of families. And I don't know.

I think we got at least 20 more years before the car start floating around the city. It's going to be a long time. It's going to be a long time. All right.

Is that the pod? That's it, man. All right, man. This has been Master Tech to Millionaire presented by Autoshop Answers, where we take master technicians and transition them from entrepreneur to business owner CEO. and just have so much fun doing it.

Thank you again. Shout out Todd Hayes for freaking changing my life. It's fun telling my story. I hope I got everything in here.

I'm going to listen back and be like, oh, I forgot to tell that one thing. But man, if you've never been into Houston, come see Glenn, come see me, come see Todd. It radically changed the trajectory of my family's life forever and ever in five years. And we're just getting started.

So I think that's the pod. Yeah, we got a event coming up here in a couple of weeks. So get with Todd Westland on that. It's going to be a blast, man.

And it's going to be a lot of fun. Yeah, let's freaking go. All right. Later, players.

Boom.

Next training date
Key2Key Weekend · August 22–23, 2026